“They provided a fun, interactive and informative customer service training course which help The Jonas Centre immensely, generating a fantastic response from my staff, resulting in an immediate positive customer feedback”
“The training you provided was to an excellent standard. Every member of staff was inspired, not just to accept change, but to think – for themselves – of ways of improving their own engagement with customers. They are taking their first steps to becoming genuine ambassadors, with a personal responsibility for every customer’s welcome. By … Continue reading Nicola Bexon, Director of Marketing, York Minster
“Welcometraining delivered exactly what we needed, a practical and inspiring presentation to Norton business owners to help them become more successful in challenging economic times. Welcometraining listened to our training needs; a rare and valuable trait”
“David and the team at WelcomeTraining.com immediately picked up on the key issues facing Maiden-Voyage.com and are developing a bespoke course for us which will enable my business to continue to grow and prosper. I find the communication to be crystal clear and their professionalism and guidance has encouraged me to push ahead with the new … Continue reading Carolyn Pearson, Director, maiden-voyage.com
“Welcometraining developed a bespoke 2 hours customer service course for all our catering staff focusing on the core elements of excellent customer service and up-selling as part of the launch of the refurbished restaurant. The flexibility of delivery enable us to ensure continue staff cover during the shifts. Many thanks for the training you provided … Continue reading Pierre Gomez, Catering Manager York Teaching Hospital Trust
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